Accessibility at the LPG

The Literary Press Group of Canada (LPG) is committed to excellence in providing services and support to member publishers, as well as to readers and customers who visit our website lpg.ca, and our webstore, All Lit Up (alllitup.ca).

We have taken steps to reasonably accommodate the needs of customers with disabilities. Upon hiring, our employees receive training, including Assistance for Ontarians with Disabilities Act (AODA) training, on how to provide assistance to people with various disabilities.

While the LPG is a remote workplace, we pledge to meet in accessible locations for member and public events, that permit personal assistive devices, support persons, and/or service animals. In online meetings, auto-captioning is provided, and other accessibility measures can be made available upon request.

We will communicate with people with disabilities in ways that take into account their disability, ensuring that they have the best customer service experience possible.

In the event of a planned or unexpected disruption to service for customers with disabilities, LPG will notify customers promptly.

At LPG, your ability to access our services is of the utmost importance to us. If you feel that these standards have not been met in your situation, please contact us.